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FAQ

Our Promise To You:

We take every effort to ensure the quality of our products and that your purchase is as described. Should you experience a problem with your order please send us an email here and we will do our utmost to resolve any issue.

Variations:

Because our soaps are all hand-made, they are all perfectly different! With this in mind, we will always send you the best-produced products. Their weights may vary, however, are all at least 100g in size.

Your Privacy:

Parry Soap Co. does not pass on, sell or distribute your personal information to anyone else. If you choose to join our mailing list we will email you from time to time with product news, upcoming promotions and general information. You have chosen to support our family business and we value that. At any time you can unsubscribe from our mailing list.

Pricing And Distribution:

Our prices are in New Zealand dollars and the cost of delivery is not included in the purchase price.

All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available. While we endeavour to hold reasonable stock levels of our products, sometimes in the event of large orders we may be out of stock of the item you have requested. In the event that this happens we will advise you of a delivery time. For international orders, we have no control over any customs or import duties that could be charged when the package reaches your destination.

For international orders, you will be expected to pay any duties or local taxes.

What Payment Methods Are Accepted?

We accept all major credit cards on our website through Stripe. We also accept PayPal and credit cards through Paypal (directed to PayPal from our website) and GooglePay. Our website is encrypted and 100% safe for you.